Reception Manager

DESCRIPTION

• Responsible for coordinating the entire Front and Back-Office operation, in direct support to the Board;
• Front and Back-office service, whenever necessary;
• Training and daily monitoring of the entire Reception Team;
• Ensure efficient and organized communication with the different departments;
• Support in the management of complaints and suggestions;
• Assistance from the Board, in tasks related to the coordination of other departments, whenever necessary.

REQUIREMENTS

• Person with high work ethic, responsible, organized and friendly;
• Strong leadership and teamwork skills;
• Availability to work in rotating shifts;
• Ability to work under pressure;
• Punctuality and attendance.

EDUCATION / PROFESSIONAL EXPERIENCE

• Previous experience in Reception;
• Domain of Portuguese and English languages (spoken and written);
• Knowledge also in other languages (French or German) - preferred.
• Knowledge of PMS HOST and Office tools (Word, Excel and Outlook).

WHAT WE OFFER

• Integration into a solid and expanding hotel group;
• Remuneration compatible with the function performed and the candidate’s experience;
• Possibility of career progression;
• Good working environment.

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